UFIT Technology Support Services mission is to provide technical support services to administration units so those units may more efficiently support UF's mission.
Technology Support Services is part of the CIO Office Structure. The TSS Director reports directly to the Chief Information Officer.
In July of 2014, Associate Provost–Information Technology (AP–IT) and Customer Technology Services (CTS) were merged to create a new support unit called Technology Support Services. TSS operates under the policies and guidelines of UF Information Technology (UFIT).
Previous unit mergers include Operational Analysis, the Division of Continuing Education IT and independent IT support units under the Chief Operation Officer and the Office of the Provost.