To remove our customer’s technical barriers so they have the technological freedom to focus on serving their clients.

Reporting Structure

TSS operates under the policies and guidelines of UF Information Technology (UFIT). The TSS Director reports directly to the Director of Academic Technology.


January 2018: TSS was merged with Academic Technology

July of 2014: The units Associate Provost–Information Technology (AP–IT) and Customer Technology Services (CTS) were merged to create a new support unit called Technology Support Services. 

Previous unit mergers include Operational Analysis, the Division of Continuing Education IT and independent IT support units under the Chief Operation Officer and the Office of the Provost.